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Why do I need to enter my exact address?

Update

Why do I need to enter my exact address?

Paw Beach Pet Resort

WILMINGTON, NORTH CAROLINA

 

THE CHALLENGE

Karen Simmons has mastered the art of five-star treatment at her luxurious resort. Her guests are offered handmade gourmet treats, salon services and a saltwater pool, among other amenities. But her clientele isn’t what you might expect – they’re mostly dogs. Simmons owns Paw Beach Pet Resort in Wilmington, North Carolina, a quality interactive dog daycare and luxury pet lodge.

The resort boasts more than 60 private canine luxury suites and a special feline section they call “Katmandu,” along with a staff of 25 trained animal care professionals. In addition to providing great care for its guests, Simmons and her staff wanted to allow people to remotely watch their pets play at the facility, which required high-speed internet connectivity. She also needed high-speed internet to power the business’s day-to-day operations, whether emailing employee schedules or uploading doggie “vacation postcards” to Paw Beach Resort’s social media channels. Reliable phone services were also required to field reservation calls, contact animal care partners and provide status updates on guests. 

 

THE SOLUTION

Spectrum Business internet lets Simmons use high-bandwidth applications such as live webcam streaming so that pets’ parents can remotely watch their animals at play. With Spectrum Business high-speed connectivity, she has the speed and 24x7 availability she needs for streaming video, sending employee communications, social media uploads and more. 

The company’s three Spectrum Business phone lines make it easy for employees to handle reservations, contact partners and provide pet owners with information about their dogs and cats. The solution is ideal for winning the trust of clients and keeping the business operating smoothly. 

 

THE RESULT

Simmons explained that bundling her phone and internet services, receiving a single bill and having a single point of contact “make [her] processes even speedier.” Because Paw Beach Pet Resort depends on Spectrum Business services to provide reliable connectivity services, they are free to focus their attention on providing the highest quality pet care experience possible. When they transitioned from a slower internet service provider, employees and clients alike immediately noticed the vast improvements in the quality of their live webcam feeds.

“When we switched, literally within half an hour, one of our clients posted on social media, ‘The new webcams are great’ – she thought we’d changed the cameras. With the new speed, the dogs look like they do in real life now. She of course didn’t realize that it was in fact due to switching to Spectrum Business phone services.”

 

"Spectrum Business phone services allows us to connect with our clients and be the kind of business we want to be on all fronts, from productivity to efficiency to speed."
Karen Simmons
OWNER
Featured Small Business Offers
Business Bundle
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$44.99 /mo when bundled*

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Phone
$29.99 /mo per line**

FREE unlimited local and long distance calling

FREE 30+ advanced business calling features

More Details

Spectrum Business Internet

Fast reliable internet to boost your productivity

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Limited-time offer; subject to change. Qualified new business customers only. Must not have subscribed to applicable services w/ in the last 30 days & have no outstanding obligation to Charter. *$44.99 Internet offer is for 12 mos. when bundled w/ TV or Voice & incl. Spectrum Business Internet. Internet speed may not be avail. in all areas. Actual speeds may vary. Spectrum Internet modem is req'd & included in price; Internet taxes are included in price except where req'd by law (TX, WI, NM, OH & WV). **$29.99 Voice offer is for 12 mos. & incl. one business phone line w/ unlimited local & long distance w/ in the U.S., Puerto Rico, & Canada. Taxes, fees, & surcharges included. Other Phone services may have applicable taxes & fees. †Speed comparison based on Spectrum Business Internet & comparably priced 25Mbps DSL Internet (downloads only) from other providers in Spectrum markets, as indicated on providers' websites as of 8/4/17. ^Free WiFi incl. Spectrum WiFi service (public WiFi) & is only avail. for businesses w/ public seating or lobby area. Free WiFi not avail. in all areas. Standard pricing applies after promo. period. Services subject to all applicable service terms & conditions, which are subject to change. Services & promo. offers not avail. in all areas. Installation & other equipment taxes & fees may apply. Restrictions apply. Call for details.

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Internet & WiFi
$49.99 /mo when bundled*

FREE email, domain name, security suite, backup and modem

FREE WiFi for your customers^

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FREE unlimited local and long distance calling

FREE 30+ advanced business calling features

TV
$24.99 /mo when bundled‡

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Reliable signal that won't be affected by weather

More Details

Spectrum Business Internet

Fast reliable internet to boost your productivity

Fastest starting speeds for the price

Free WiFi for your customers^

No added taxes or hidden fees

No contracts

Spectrum Business Phone

Reliable, crystal-clear phone service backed by 24/7/365 support

Includes Voicemail, Caller ID, Call Forwarding, Hunt Groups and more

No added taxes or hidden fees

No contracts

Spectrum Business TV

FREE local channels included

Crystal-clear HD picture and sound

Reliable in any weather, unlike satellite

No contracts

Limited-time offer; subject to change. Qualified new business customers only. Must not have subscribed to applicable services w/ in the last 30 days & have no outstanding obligation to Charter. *$44.99 Internet offer is for 12 mos. when bundled w/ TV or Voice & incl. Spectrum Business Internet. Internet speed may not be avail. in all areas. Actual speeds may vary. Spectrum Internet modem is req'd & included in price; Internet taxes are included in price except where req'd by law (TX, WI, NM, OH & WV). **$29.99 Voice offer is for 12 mos. & incl. one business phone line w/ unlimited local & long distance w/ in the U.S., Puerto Rico, & Canada. Taxes, fees, & surcharges included. Other Phone services may have applicable taxes & fees. ‡$24.99 TV offer is for 12 mos. when bundled w/ Internet or Voice & incl. Spectrum Business TV. TV equipment req'd & is extra. Applicable TV taxes & fees may apply. Number of channels may vary. †Speed comparison based on Spectrum Business Internet & comparably priced 25Mbps DSL Internet (downloads only) from other providers in Spectrum markets, as indicated on providers' websites as of 8/4/17. ^Free WiFi incl. Spectrum WiFi service (public WiFi) & is only avail. for businesses w/ public seating or lobby area. Free WiFi not avail. in all areas. Standard pricing applies after promo. period. Services subject to all applicable service terms & conditions, which are subject to change. Services & promo. offers not avail. in all areas. Installation & other equipment taxes & fees may apply. Restrictions apply. Call for details.