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Why do I need to enter my exact address?

Pedego Electric Bikes of Greater Long Beach

SEAL BEACH, CALIFORNIA

 

THE CHALLENGE

When Brian Ballard and Beth Black opened their electric bike shop in 2013, their mission was simple: to share the joy of riding with others. With a desire to make biking as accessible to as many in the community as possible, the pair opened Pedego Electric Bikes of Greater Long Beach in Seal Beach, California.

When it came to getting the word out about electric biking, Ballard and Beck needed fast internet service with plenty of bandwidth to support their website. For example, they needed the ability to multitask, helping several people simultaneously, while using the internet. “Someone might be working with a clerk to go through the cash register, and another customer wants to see pictures of the bike and another wants to see video,” said Black.

To support its customer’s needs in-store and online, Pedego Electric Bikes of Greater Long Beach wanted to upload large video files to its website and help customers create their own custom bike designs on tablets in the store or post on social media. But without high-speed internet, uploading large files and creating new designs would be difficult and time consuming for waiting customers.

 

THE SOLUTION

With Spectrum Business high-speed internet powering its website and in-store services, Pedego Electric Bikes of Greater Long Beach was soon attracting a wide range of customers. “We have people in their twenties and people all the way up to 82 years old. We have people that haven’t biked in a long time who’ve been afraid to get back on a bicycle,” said Ballard. “These bicycles get people on bikes to have fun again, they feel like a kid again.”

Spectrum Business high-speed internet also provides employees with the ability to multitask. They can upload large video files and images and help customers design bikes—all without impacting internet performance. “The high-speed internet allows us to be more efficient because fun doesn’t wait in line,” said Black.

Pedego Electric Bikes of Greater Long Beach also relies on Spectrum Business phone services to connect with vendors and customers throughout the country. Spectrum Business made it easy to add a second phone line, which is used for secure authorization of security deposits from rental customers.

 

THE RESULT

Prompt and courteous customer service is only one of the many reasons Ballard and Black said they recommend Spectrum Business to other small businesses. The pair said their highly reliable services were “monumental” in helping Pedego Electric Bikes of Greater Long Beach get started, and in continuing to expand their presence in Southern California and beyond.

 

"Services like Spectrum Business high-speed internet and phone services would be easy to take for granted. If Spectrum Business wasn’t there, we would not be able to operate our business."
Brian Ballard
CO-OWNER
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Limited-time offer; subject to change. Qualified new business customers only. Must not have subscribed to applicable services w/ in the last 30 days & have no outstanding obligation to Charter. *$44.99 Internet offer is for 12 mos. when bundled w/ TV or Voice & incl. Spectrum Business Internet. Internet speed may not be avail. in all areas. Actual speeds may vary. Spectrum Internet modem is req'd & included in price; Internet taxes are included in price except where req'd by law (TX, WI, NM, OH & WV). **$29.99 Voice offer is for 12 mos. & incl. one business phone line w/ unlimited local & long distance w/ in the U.S., Puerto Rico, & Canada. Taxes, fees, & surcharges included. Other Phone services may have applicable taxes & fees. †Speed comparison based on Spectrum Business Internet & comparably priced 25Mbps DSL Internet (downloads only) from other providers in Spectrum markets, as indicated on providers' websites as of 8/4/17. ^Free WiFi incl. Spectrum WiFi service (public WiFi) & is only avail. for businesses w/ public seating or lobby area. Free WiFi not avail. in all areas. Standard pricing applies after promo. period. Services subject to all applicable service terms & conditions, which are subject to change. Services & promo. offers not avail. in all areas. Installation & other equipment taxes & fees may apply. Restrictions apply. Call for details.

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Fast reliable internet to boost your productivity

Fastest starting speeds for the price

Free WiFi for your customers^

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Spectrum Business Phone

Reliable, crystal-clear phone service backed by 24/7/365 support

Includes Voicemail, Caller ID, Call Forwarding, Hunt Groups and more

No added taxes or hidden fees

No contracts

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Limited-time offer; subject to change. Qualified new business customers only. Must not have subscribed to applicable services w/ in the last 30 days & have no outstanding obligation to Charter. *$44.99 Internet offer is for 12 mos. when bundled w/ TV or Voice & incl. Spectrum Business Internet. Internet speed may not be avail. in all areas. Actual speeds may vary. Spectrum Internet modem is req'd & included in price; Internet taxes are included in price except where req'd by law (TX, WI, NM, OH & WV). **$29.99 Voice offer is for 12 mos. & incl. one business phone line w/ unlimited local & long distance w/ in the U.S., Puerto Rico, & Canada. Taxes, fees, & surcharges included. Other Phone services may have applicable taxes & fees. ‡$24.99 TV offer is for 12 mos. when bundled w/ Internet or Voice & incl. Spectrum Business TV. TV equipment req'd & is extra. Applicable TV taxes & fees may apply. Number of channels may vary. †Speed comparison based on Spectrum Business Internet & comparably priced 25Mbps DSL Internet (downloads only) from other providers in Spectrum markets, as indicated on providers' websites as of 8/4/17. ^Free WiFi incl. Spectrum WiFi service (public WiFi) & is only avail. for businesses w/ public seating or lobby area. Free WiFi not avail. in all areas. Standard pricing applies after promo. period. Services subject to all applicable service terms & conditions, which are subject to change. Services & promo. offers not avail. in all areas. Installation & other equipment taxes & fees may apply. Restrictions apply. Call for details.