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Why do I need to enter my exact address?

Update

Why do I need to enter my exact address?

Skip Fordyce Harley-Davidson

RIVERSIDE, CALIFORNIA

 

THE CHALLENGE

Skip Fordyce Motorcycle Center was founded in 1941 in Riverside, California by a legend in post-World War II motorcycle history – Skip Fordyce. Through the decades, the company sold many different types of motorcycles and other personal recreational vehicles (like ATVs), but in the early 1990s, they narrowed their stock to just their passion – Harley-Davidson motorcycles.

Today, Skip Fordyce Harley-Davidson sells and services all types of Harley-Davidson motorcycles and related items from a beautiful 35,000 square foot retail facility. As sales continued to climb, their internet connection and phone system were no longer adequate to meet the company’s growing needs. The DSL line was supposed to deliver 6Mbps, but even that connection it was spotty according to Jason Dodd, information technology manager. “In terms of performance and speed, we might as well have had dial up,” said Dodd. Skip Fordyce Harley-Davidson doesn’t typically transfer massive digital files or require special internet technology, but like most businesses today, having their telecommunications systems in excellent working order is critical to running a successful business.

 

THE SOLUTION

Skip Fordyce Harley-Davidson switched to Spectrum Business as their internet provider and the transition went off without a hitch. “The reliability has been excellent. The service has only been down once since we switched over,” Dodd said, “and that was fixed right away.”

While the internet was now in great shape, that was not the case with the phone system. For example, when problems came up, it would sometimes take three or four days to fix. Dodd decided to switch their phone service to Spectrum Business, choosing a bundle of services with unlimited long-distance calling, credit card processing and toll-free calling – just what Skip Fordyce Harley-Davidson needed.

 

THE RESULT

Although Skip Fordyce Harley-Davidson still had six months left on their contract with their existing phone provider, they calculated that they would more than make up the cost difference in the first several months. Dodd estimates that with Spectrum Business they’re now paying roughly half of their previous bill.

Another big plus with Spectrum Business is having one single, easy-to-read bill compared to receiving six bills each month covering different charges that needed to be reconciled and checked. “Switching to Spectrum Business saves the accounting department time and aggravation in the actual bill paying,” said Dodd. Additionally, Skip Fordyce Harley-Davidson employees report that the phone lines have no static and deliver better quality audio with Spectrum Business.

Skip Fordyce Harley-Davidson also uses Spectrum Business for their TV service in the customer waiting areas and employee break rooms. “We used to have dish service, but with the bundled savings it makes a lot more sense to go with Spectrum Business,” said Dodd.

“Spectrum Business is a great provider for us and I would definitely recommend them to other businesses,” said Dodd. “Skip Fordyce Harley-Davidson has been successful for so long because we really take care of our customers and they know they can rely on us. Spectrum Business takes that same approach.”

 

"You can’t beat their service and the price is great as well. It means a lot to me not to have to worry that the internet or phones will be down when I get into work every day."
Jason Dodd
INFORMATION TECHNOLOGY MANAGER
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Limited-time offer; subject to change. Qualified new business customers only. Must not have subscribed to applicable services w/ in the last 30 days & have no outstanding obligation to Charter. *$44.99 Internet offer is for 12 mos. when bundled w/ TV or Voice & incl. Spectrum Business Internet. Internet speed may not be avail. in all areas. Actual speeds may vary. Spectrum Internet modem is req'd & included in price; Internet taxes are included in price except where req'd by law (TX, WI, NM, OH & WV). **$29.99 Voice offer is for 12 mos. & incl. one business phone line w/ unlimited local & long distance w/ in the U.S., Puerto Rico, & Canada. Taxes, fees, & surcharges included. Other Phone services may have applicable taxes & fees. †Speed comparison based on Spectrum Business Internet & comparably priced 25Mbps DSL Internet (downloads only) from other providers in Spectrum markets, as indicated on providers' websites as of 8/4/17. ^Free WiFi incl. Spectrum WiFi service (public WiFi) & is only avail. for businesses w/ public seating or lobby area. Free WiFi not avail. in all areas. Standard pricing applies after promo. period. Services subject to all applicable service terms & conditions, which are subject to change. Services & promo. offers not avail. in all areas. Installation & other equipment taxes & fees may apply. Restrictions apply. Call for details.

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Fast reliable internet to boost your productivity

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Limited-time offer; subject to change. Qualified new business customers only. Must not have subscribed to applicable services w/ in the last 30 days & have no outstanding obligation to Charter. *$44.99 Internet offer is for 12 mos. when bundled w/ TV or Voice & incl. Spectrum Business Internet. Internet speed may not be avail. in all areas. Actual speeds may vary. Spectrum Internet modem is req'd & included in price; Internet taxes are included in price except where req'd by law (TX, WI, NM, OH & WV). **$29.99 Voice offer is for 12 mos. & incl. one business phone line w/ unlimited local & long distance w/ in the U.S., Puerto Rico, & Canada. Taxes, fees, & surcharges included. Other Phone services may have applicable taxes & fees. ‡$24.99 TV offer is for 12 mos. when bundled w/ Internet or Voice & incl. Spectrum Business TV. TV equipment req'd & is extra. Applicable TV taxes & fees may apply. Number of channels may vary. †Speed comparison based on Spectrum Business Internet & comparably priced 25Mbps DSL Internet (downloads only) from other providers in Spectrum markets, as indicated on providers' websites as of 8/4/17. ^Free WiFi incl. Spectrum WiFi service (public WiFi) & is only avail. for businesses w/ public seating or lobby area. Free WiFi not avail. in all areas. Standard pricing applies after promo. period. Services subject to all applicable service terms & conditions, which are subject to change. Services & promo. offers not avail. in all areas. Installation & other equipment taxes & fees may apply. Restrictions apply. Call for details.