Contract Buyout Eligibility and Redemption Details

To qualify for contract buyout program a qualifying Spectrum Business customer must subscribe to two Spectrum Business Services. A copy of the final bill from previous provider with early termination fees clearly marked and completed in addition to the 'Spectrum Business Contract Buyout Form’ are required to qualify for the contact buyout program. Upon receipt of the forms and verification of eligibility, a check in the amount equal to the early termination fee charged by your previous provider on your final bill (not to exceed $500), will be mailed to your Spectrum Business billing address. Contract buyout forms must be received by Spectrum within 60 days of installation of the Spectrum Business services or 2 weeks from the date listed on the competitor's final bill statement, whichever is later. Contract Buyout form can be found at

©Charter Communications. Offer available to qualifying new customers or existing customer who add at least one additional Spectrum Business service. Recipient must have no outstanding obligations to Charter. Check amount will be determined by the early termination fee on the final bill from the previous provider, not to exceed $500. If email is not available, forms may be mailed to: Charter Communications, 11 Commerce Road, Newtown, CT 06470, ATTN: Strategic Accounts Team. The check must be redeemed within six months from the date of issuance or be rendered null and void. Entitlement to amounts tendered is strictly conditioned upon timely presentment. Failure to present the check for payment within such period shall result in forfeiture of the amounts tendered and reversion thereof to Charter Communications.