Contract Buyout Eligibility and Redemption Details

Welcome to Spectrum Business. Soon your business will be experiencing the benefits of increased productivity thanks to our reliable, fiber-dominant network.

To be eligible for the Spectrum Business Contract Buyout offer, customers must meet the following criteria:

  1. Install two or more Spectrum Business services at your business
  2. Complete the Spectrum Business Contract Buyout form
  3. Send an email to ContractBuyout@Charter.com with the following information:
    • Copy of the final bill from your previous provider with the early termination fees clearly marked
    • Copy of your completed Spectrum Business Contract Buyout form.

Upon receipt of the forms and verification of eligibility, a check in the amount equal to the early termination fee charged by your previous provider on your bill (not to exceed $500), will be mailed to your Spectrum Business billing address.

To qualify for contract buyout program, a qualifying Spectrum Business™ customer must subscribe to two Spectrum Business services. A copy of the final bill from previous provider with early termination fees clearly marked and completed in addition to the "Spectrum Business Contract Buyout Form" are required to qualify for the contact buyout program. Upon receipt of the forms and verification of eligibility, a check in the amount equal to the early termination fee charged by your previous provider on your final bill (not to exceed $500) will be mailed to your Spectrum Business billing address. Contract buyout forms must be received by Spectrum within 60 days of installation of the Spectrum Business services or 2 weeks from the date listed on the competitor's final bill statement, whichever is later.

©2017 Charter Communications®.

Offer available to qualifying customers with comparable services from another provider. Cellular services are not eligible. Must have no outstanding obligations to Spectrum Business. Forms must be received by Spectrum within 60 days of installation of Spectrum Business Internet and Spectrum Business Voice, Spectrum Business Internet and Spectrum Business TV, Spectrum Business Voice and Spectrum Business TV, or Spectrum Business Internet, Spectrum Business Voice, and Spectrum Business TV. Check amount will be determined by the early termination fee on the final bill from the previous provider, not to exceed $500. If email is not available, forms may be mailed to: Spectrum, 7800 Crescent Exec. Dr., Charlotte, NC 28217. ATTN: Strategic Accounts Dept. The check must be redeemed within six months from the date of issuance or be rendered null and void. Entitlement to amounts tendered is strictly conditioned upon timely presentment. Failure to present the check for payment within such period shall result in forfeiture of the amounts tendered and reversion thereof to Charter Communications.