Why Spectrum Business™

As technology plays a more intricate role in our lives, it's expected that the Internet will be a focal point for businesses. In fact, research indicates that over the next three years, the Compound Annual Growth Rate of IP Traffic will average 29% across enterprises.[1] As a result, businesses that highly leverage their bandwidth are growing 3x more than businesses that aren't.[2] Our increased reliance on Internet connectivity also has real tangible implications — as the average annual cost of network downtime is $150,000.[3]

Given the instant gratification environment that modern technology has afforded consumers, the quality of your network can easily sway a customer — one way or the other — up to 86% of customers said they would stop doing business with an organization due to one negative customer experience.[4]

Fortunately at Spectrum Business, our bandwidth services are built to meet your current needs. In fact, no matter how much bandwidth you need, our fiber services all come with 1,000 Megabits of capacity. Plus our bandwidth products can easily scale along with demands on your network for years to come. And whenever you have questions or issues our dedicated Network Operations Center strives to attend to your queries within 30 seconds.

RELIABLY IMPROVING YOUR NETWORK

Success and efficiency are inextricable. And in today's business climate, any time taken to deploy, manage and maintain the standard operations of your network — the core operating infrastructure of your business — reduces your productivity, and as a result, it's success.


PROJECT MANAGEMENT

The health of your communications and computing network is critical to your business success. And when your organization undergoes an update or expansion of your network, you can't afford any disruptions to your daily business. That's why Spectrum Business has developed a rigorous project management system to deliver results for your most complicated build outs.


PROTECTING YOUR NETWORK, YOUR COMPETITIVENESS

Your network is key to your business success—and the right connections are more critical than ever. But choosing a networking provider can be complicated, never mind identifying which products, services and features your business needs to be successful. With Spectrum Business. you can rely on strong, experienced teams who take personal ownership of helping you make the right decisions and ensuring that your systems operate with the highest reliability and security.

^[1] Cisco Visual Networking Index: Forecast and Methodology, 2011-2016, May 30 2012
^[2] Internet Economy in the G20, The Boston Consulting Group see p. 50. Low Web growth -5% and High Web is 10% for 3X improvement.
^[3] IT Downtime Costs $26.5 Billion In Lost Revenue, Information Week, May 24, 2011
^[4] Harris Interactive, Customer Experience Impact Report, cited on: http://www.customer1.com/blog/customer-service-statistics